At Alfalix, we want you to be completely satisfied with your purchase. That’s why we offer a 30-day money-back guarantee on all of our products. If for any reason you are not satisfied with your purchase, you can return it for a full refund within 30 days of the delivery date.

To initiate a return, please contact our customer service team at info@alfalix.com with your order number and reason for the return. Our team will provide you with a return shipping label and instructions on how to proceed.

Please note that the returned product must be in its original condition and packaging, and any accessories or manuals included in the original shipment should also be returned. Once we receive your returned product, we will inspect it to ensure it is in its original condition, and then process your refund within 5-7 business days.

Please also note that shipping charges are non-refundable, and you will be responsible for the cost of return shipping unless the product is defective or we made an error in your order.

Thank you for choosing Alfalix, and we hope you are completely satisfied with your purchase.